At Tailored Argentina, we value the trust our travelers place in us. Protecting your personal information is an important part of the travel experience we provide.
This Privacy Policy explains how Tailored Argentina collects, uses, stores, and shares personal information when you visit our website, contact us, request a customized travel proposal, or use our travel planning and concierge services.
By using our website or providing us with your personal information, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Tailored Argentina is a boutique travel planning company specializing in customized travel experiences throughout Argentina.
For the purposes of this Privacy Policy, references to “Tailored Argentina,” “we,” “our,” or “us” refer to the company operating under the Tailored Argentina name.
We act as the controller of the personal information we collect and process in connection with our website and travel planning services, where applicable under relevant data protection laws.
For any questions regarding this Privacy Policy or the handling of your personal information, you may contact us at:
- Email: info@tailoredargentina.com
- Website: https://www.tailoredargentina.com
2. Information We Collect
We may collect personal information directly from you, automatically through your use of our website, or through third parties involved in arranging your travel experience.
The information we collect may include:
Personal and Contact Information
- Full name
- Email address
- Phone number
- Country of residence
- Preferred method of communication
Travel Information
- Intended travel dates and destinations
- Number of travelers
- Accommodation preferences
- Transportation requirements
- Activities and experiences of interest
- Special requests and travel preferences
Identification Information
- Passport details and other identification information, when required for travel arrangements, reservations, or services provided by our suppliers.
Personal Preferences and Special Requirements
- Dietary preferences and food allergies
- Accessibility requirements
- Mobility considerations
- Health-related information voluntarily shared with us when relevant to arranging your trip.
We only request information that is reasonably necessary to provide our services or fulfill the purposes described in this Policy.
Providing certain information may be necessary to confirm reservations or arrange specific travel services. If you choose not to provide such information, we may be unable to arrange those services.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to inquiries and travel requests.
- To understand your preferences and design customized travel itineraries.
- To prepare travel proposals, quotations, and booking arrangements.
- To coordinate accommodations, transportation, excursions, guides, restaurants, and other travel services.
- To process payments, invoices, and other administrative matters.
- To communicate booking confirmations, itinerary updates, and important travel information.
- To provide assistance and concierge support before and during your trip.
- To address questions, requests, or concerns.
- To improve our website, services, and overall traveler experience.
- To comply with applicable legal, regulatory, and accounting obligations.
We do not use personal information for purposes unrelated to the services we provide without an appropriate legal basis.
4. How We Share Your Information
Arranging a customized trip often requires coordination with independent travel suppliers and service providers.
We may share relevant personal information with third parties when necessary to deliver the services requested by you, including:
- Hotels and accommodation providers.
- Airlines and transportation companies.
- Private drivers and transfer operators.
- Local guides and tour operators.
- Restaurants and dining establishments.
- Excursion, activity, and experience providers.
- Payment processors and financial institutions.
For example, we may share a traveler’s name and relevant identification details with a hotel or tour operator to confirm a reservation, or dietary requirements with a restaurant to accommodate a special request.
We aim to share only the information reasonably necessary for the relevant service.
These third parties may process your information under their own privacy policies and applicable data protection obligations. Tailored Argentina is not responsible for the independent privacy practices of third-party providers.
We do not sell your personal information to third parties for monetary consideration.
5. International Transfers of Personal Information
As an Argentina-based travel planning company working with international travelers and suppliers, your personal information may be transferred to, accessed, or processed in countries other than your country of residence.
This may occur when coordinating reservations, accommodations, transportation, activities, or other travel-related services.
When personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, in accordance with applicable data protection laws.
Please note that the privacy and data protection laws of the countries where information is processed may differ from those in your country of residence.
6. Communication and Third-Party Platforms
To provide an efficient and personalized travel experience, we may communicate with travelers through email, telephone, and messaging platforms, including WhatsApp.
We may also use third-party platforms to organize and share travel information, itineraries, and travel documents.
When using these services, certain personal information may be processed by the relevant platform in accordance with its own privacy policy and terms of service.
We encourage travelers to review the privacy practices of any third-party platform they choose to use.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance the browsing experience.
These technologies may include:
- Essential cookies required for website functionality.
- Analytics cookies that help us understand how visitors interact with our website.
- Functional cookies that remember certain website preferences.
- Advertising or marketing technologies, if implemented, to measure marketing performance or deliver relevant content.
You may be able to manage or disable cookies through your browser settings or through a cookie preference tool, where available.
Please note that disabling certain cookies may affect website functionality.
Where required by applicable law, we will request your consent before placing non-essential cookies or similar tracking technologies.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Access to personal information is limited to individuals and service providers who need it to perform their respective responsibilities.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:
- Managing travel inquiries and proposals.
- Coordinating and delivering travel services.
- Maintaining booking and administrative records.
- Complying with legal, tax, and accounting obligations.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal retention requirements.
10. Your Privacy Rights
Depending on your country of residence and the laws applicable to your personal information, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction or updating of inaccurate or incomplete information.
- Request deletion of your personal information, where legally permitted.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is collected, used, and shared.
- Opt out of promotional communications.
To exercise any applicable privacy rights, please contact us at info@tailoredargentina.com.
We may request reasonable verification of your identity before processing certain requests.
We will respond to privacy requests in accordance with applicable legal requirements.
For California Residents
If applicable under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), California residents may have additional rights, including the right to know, access, correct, or request deletion of personal information, as well as the right to opt out of the sale or sharing of personal information where applicable.
Tailored Argentina does not sell personal information for monetary consideration. Any additional rights applicable to California residents may be exercised by contacting us using the details above.
For Individuals in the European Economic Area and United Kingdom
Where applicable under the General Data Protection Regulation (GDPR) or UK GDPR, individuals may have additional rights, including the right to data portability, restriction of processing, objection to processing, and the right to lodge a complaint with their relevant data protection authority.
Where required, we will identify the appropriate legal basis for processing personal information, which may include fulfilling a contract, complying with legal obligations, obtaining consent, or pursuing legitimate interests that do not override your fundamental rights and freedoms.
11. Marketing Communications
We may occasionally send company news, travel inspiration, updates, or promotional communications.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly at info@tailoredargentina.com.
Please note that opting out of marketing communications will not prevent us from sending essential messages related to your inquiries, bookings, reservations, or ongoing travel arrangements.
12. Children’s Privacy
Our services are primarily intended for adults planning and organizing travel.
We may collect limited personal information about children when necessary to arrange family travel, accommodations, transportation, or other travel services.
Such information should be provided by a parent or legal guardian, where appropriate, and will only be used for the relevant travel arrangements and in accordance with applicable laws.
We do not knowingly collect children’s personal information through our website for independent marketing purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, or applicable legal requirements.
Any updates will be published on this page, together with the revised “Last Updated” date.
We encourage visitors and travelers to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Tailored Argentina handles personal information, please contact us:
We appreciate the trust you place in us and remain committed to handling your personal information with care, transparency, and respect.
Thank you for choosing Tailored Argentina.